Web Design and Publications Coordinator

Web Administrator

• Used and contributed to the style guides and other design document to maintain coherent information and interactive design patterns.
• Worked closely with the social media team on the WordPress blogs and social media marketing.
• Translated creative direction into conceptional ideas.

Project Manager

• Directed all phases of webdesign, social media, and SEO projects, from start to finish.
• Implemented a set of comprehensive tracking processes to monitor team performance and success rate.
• Answered an average of 20 calls per day by addressing customer inquiries, solving problems, and providing new product information.
• Politely assisting customers in person and via telephone.